Terms & Conditions of Elslack Grange Bed & Breakfast
Sally Thorpe, Elslack Grange, Elslack, Nr Skipton, N Yorks, BD23 3AS. Tel.01282 841977.We are not registered for VAT
Booking
On making a booking at Elslack Grange B&B you are entering into an agreement with us. Therefore, to secure your booking we may at times ask for a deposit equal to1 night stay.
Cancellation by the guest
We will only refund your deposit if you were to cancel your stay more than 7 days, before you are due to arrive. If you cancel your reservation within 7 days of your arrival, we reserve the right to retain your deposit.
In the event of a 'no show' we will retain the deposit.
If you have to cancel, we would appreciate a call, or an email informing us as soon as it's possible, so that we can try and resell your room. In this case we will return your deposit.
We therefore cannot stress enough the importance of holiday insurance.
Non -availability of accommodation
We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would however try to offer you alternative accommodation. If this was not possible, or unacceptable by you, we would refund your deposit.
Payment
Bills can be settled by cheque and should be made out to 'S Thorpe' and sent to Elslack Grange, Elslack, Nr. Skipton, N Yorks, BD23 3AS or cash on the day of departure. I am sorry that we are unable to accept payment by credit/debit cards at this moment.
Arrival & Departure
Rooms are generally available between 4- 7pm (or earlier/later by arrangement)
Rooms are to be vacated by 11am on the day of your departure please, to prepare for new arrivals.
Dogs
We accept dogs by prior arrangement. If you are allergic to dogs you may not want to stay. We have our own Labradoodle in residence.
Smoking
Smoking is not permitted anywhere in the house.
Children
Please note that Elslack Grange B&B is unsuitable for children unless accompanied by an adult at all times, due to the 2 ponds we have in the garden
Sorry, we do NOT have any family rooms
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